3dxchat cancel subscription How do I cancel my subscription? You can cancel your subscription here: https://secure.bmtmicro.com/customers Lost your password? Get it here: https://secure.bmtmicro.com/customers/requestpassword.html How do I change my email for my Account? It is not possible to change your email for your account. We can only remove your account and create a new one with a new email. But in this case you will lose your characters. (Sorry!) 3dxchat cancel subscription How to dowload it? 3dxchat cancel subscription How do I renew my account? Simply join again with your email address to renew your account. How do I change my subscription plan from monthly to semi-annual (or annual) or vice versa? Cancel your monthly subscription and join again with your email address and your chosen subscription plan. How do I reset my password? You can reset your password here http://3dxchat.com/reset-password.html 3dxchat cancel subscription How to get it? 3dxchat cancel subscription How can I play on Mac? 3DXChat is designed to run on Windows PC only, but a lot of users are playing on Mac. You can use the PlayOnMac software to run Windows apps on Mac. http://www.playonmac.com/en/ I have a problem with starting the game 1) Install the latest version of DirectX http://support.microsoft.com/kb/179113 2) Make sure you have installed and you are running the latest video card drivers: 3dxchat cancel subscription How to get it? 3dxchat cancel subscription For NVIDIA http://www.nvidia.com/Download/index.aspx?lang=en-us For AMD http://support.amd.com/en-us/download If you have any older versions you should update them. 3) Install Microsoft Visual C++ 2010 Redistributable Package http://www.microsoft.com/en-us/download/details.aspx?id=5555 4) Make sure you restart your computer after installing new drivers before you play the game again, to apply the new settings. 5) Run the game (and patcher) as administrator but first add the game (and patcher) to the exception list of your firewall AND antivirus. 3dxchat cancel subscription PasteShr 3dxchat cancel subscription I have a problem connecting to the game server 1) Run the game (and the patcher) as administrator but first add the game (and the patcher) to the exception list of your firewall and antivirus. 2) Try to turn off your firewall and antivirus software. Because it can affect your connection to your system and block the game from connecting to the web. 3) Make sure that your ISP (Internet Service Provider), router and firewall don't block any of the following ports: 8124, 81 (TCP protocol). 4) Add all our websites to the trust list of your firewall and antivirus: 3dxchat.com, sexgamedevil.com 5) Add our server's IP addresses to the trust list of your firewall and antivirus: 198.105.215.52, 54.72.64.172 6) You can configure your network settings to use the Google Public DNS. It's not so hard to do. But remember this will affect all internet activity, not just 3DXChat. See how to do it here Google article (https://developers.google.com/speed/public-dns/docs/using) or YouTube video (https://www.youtube.com/watch?v=xdQkPVL2ERg) 3dxchat cancel subscription PasteShr 3dxchat cancel subscription Proved to be safe: 100% Clean site (checked with 62 antivirus programs) Virus-Total Report https://www.virustotal.com/en/url/ee8ddccd9d2d6ffd5f497370f3e4594127d2916824892704d73dede1680afd76/analysis/ I get "Connection Lost" very often when I play Set up your game to use either the US Proxy or EU Proxy connection instead of the US Direct connection with the drop-down menu at the login screen. 3dxchat cancel subscription